Cookie policy

Universia Teleservicios SL informs users, through this notice, that cookies may be used when the user navigates through the different screens and pages of the site. While using our website you expressly accept and authorise the use of cookies, in accordance with our Privacy Policy.

What are cookies?

A cookie is a very small text file that a web server can store on a computer’s browser to store some information about the user. The cookie uniquely identifies the computer, and can only be read by the Web site that sent it to the computer.

A cookie is not an executable file or a program and therefore cannot spread or contain a virus or other malicious software, nor can it be longer than 4,000 characters.

What are cookies used for?

The purpose of using cookies is to remember the user’s preferences (language, country, login, browser characteristics, information on the use of our website, etc.).

By remembering your preferences we will not have to, for example, ask you for your country every time you visit our website. We will know the operating system and browser characteristics of the device you are using so that we can provide you with a better browsing experience.

Cookies can help our website to distinguish the user’s browser as a previous visitor and thus save and remember preferences that may have been set while the user was browsing the site, personalise home pages, identify which parts of a site have been visited or keep track of selections in a “shopping cart” among others.

UNIVERSIA TELESERVICIOS SL may use cookies in order to recognise users who have accessed our website and to be able to offer them a better and more personalised service. They can also be used to obtain information about the date and time of the user’s last visit, measure some traffic parameters within the site itself and estimate the number of visits, so that UNIVERSIA TELESERVICIOS SL can focus and adjust services and promotions more effectively.

Normally websites use cookies to obtain statistical information about their web pages. Please note that we collect data about your movements and use of our website as statistical data, not personal data.

Types of cookies

Cookies can be classified according to the entity that manages them, the time they remain active or according to their purpose. On some occasions we may find that the same cookie can be included in more than one category.

Depending on their ownership

  • First-party cookies: These are those that are sent to the user’s computer from a computer or domain managed by UNIVERSIA TELESERVICIOS SL.
  • Third-party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

Depending on their lifespan

  • Session cookies: These are those that collect data while the user is browsing the website.
  • Persistent cookies: These are those in which the data continues to be stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

Depending on their purpose

  • Technical cookies: These are those that are used internally and are necessary for the operation of the website.
  • Analytical cookies: These cookies allow us to collect statistical information on user activity. This information is collected anonymously and allows us to optimise browsing on our website in order to guarantee a better service to the user.
  • Personalisation cookiesThese are cookies that allow the user to access the service with some predefined general characteristics depending on a series of criteria in the user’s terminal, such as the language, the type of browser used to access the service, the regional configuration from where the service is accessed, etc.
  • Advertising CookiesThese cookies allow the management, in the most effective way possible, of the advertising spaces that, where appropriate, the publisher has included on a website, application or platform from which the requested service is provided.
  • Behavioural advertising cookies: These cookies store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows a specific profile to be developed in order to display advertising based on the same. Below is a list of the cookies you may encounter on our website and a brief description of their purpose. Please be assured that none of these cookies retain personally identifiable information about you. Some cookies personalise your visit, some remember your preferences, while others only provide us with visitor statistics.

Purpose of cookies.

Below is a list of the cookies that you can find on our website and a brief description of their purpose. We assure you that none of them keep personally identifiable information about you. Some cookies personalize your visit, others remember your preferences, while others only provide us with visitor statistics.

Cookie Purpose Fount Duration Description
_ga Analysis Google Analytics 2 years Generate a unique user identifier, which is used to count how many times a user visits the Site, as well as the date of the first and last visit to the Site Record the date and time of access to any of the pages of the Site. Check the need to keep a user’s session open or create a new one. Identify the user’s session, to collect the approximate geographic location of the computer accessing the Site for statistical purposes.
_gat Analysis Google Analytics Logout Generate a unique user identifier, which is used to count how many times a user visits the site, as well as the date of the first and last time they visited the website. Record the date and time of access to any of the pages of the Site. Check the need to keep a user session open or create a new one. Identify the user’s session, to collect the approximate geographical location of the computer accessing the Site for statistical purposes.
_gid Analysis Google Analytics 24 hours Generate a unique user identifier, which is used to count how many times a user visits the site, as well as the date of the first and last time they visited the website. Record the date and time of access to any of the pages of the Site. Check the need to keep a user session open or create a new one. Identify the user’s session, to collect the approximate geographical location of the computer accessing the Site for statistical purposes.

Protection safeguards.

The user can configure their browser to accept or not accept the cookies they receive or for the browser to warn them when a server wants to save a cookie or delete them from their computer. If you accept third-party cookies and wish to withdraw your consent to them, you can find instructions in the security settings of your web browser.

In the case of Google Analytics cookies, Google Analytics stores cookies on servers located in the United States and undertakes not to share them with third parties, except in cases where this is necessary for the operation of the system or where required by law. Si desea impedir que Google Analytics recopile estadísticas de seguridad visite el siguiente enlace: https://tools.google.com/dlpage/gaoptout

Examples:

  • Si utiliza Microsoft Internet Explorer, en la opción de menú Herramientas > Opciones de Internet > Privacidad > Configuración.
  • Si utiliza Firefox, en la opción de menú Herramientas > Opciones > Privacidad > Cookies.
  • Si utiliza Google Chrome, en la opción de menú Configuración > Privacidad.
  • Si utiliza Safari, en la opción de menú Preferencias > Seguridad.
  • Si utiliza Ópera,.> Configuración > Eliminar información personal.
  • Si utiliza un explorador nativo de su terminal móvil, Ajustes > Borrar datos o Privacidad y Seguridad*

*This may differ depending on the operating system version model.

You can use the “Help” section on the toolbar of most browsers to change the settings on your computer, however, some features of our online services may not work or may be more difficult to access if you reject all cookies.

Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on the browser, this private mode may have different names, below you can find a list of the most common browsers and the different names of this “private mode”:

– Internet Explorer 8 and above: InPrivate

– FireFox 3.5 and above: Private Browsing

– Google Chrome 10 and above: Incognito

– Safari 2 and above: Private Browsing

– Opera 10.5 and above: Private Browsing

– Browser: Incognito Tab

Please read the help section of your browser carefully to learn more about how to activate “private mode”. You will still be able to visit our website even if your browser is in “private mode”, however, the user experience may not be optimal and some utilities may not work.

In addition, you can also manage the storage of cookies in your browser through tools such as the following:

  • Ghostery: ghostery.com/
  • Your online choices: youronlinechoices.com/en/

UNIVERSIA TELESERVICIOS SL thanks you for activating the acceptance of cookies, this helps us to obtain more precise data that allows us to improve the content and design of our website to adapt it to your preferences.

In addition, UNIVERSIA TELESERVICIOS SL is present on third party portals and services for which, if you wish to know the conditions of privacy and use of cookies, you should consult the policies provided by the same:

  • Facebook: https://es-es.facebook.com/help/cookies
  • Twitter: https://twitter.com/privacy
  • YouTube: https://www.google.es/intl/es/policies/technologies/cookies/
  • LinkedIn: http://www.linkedin.com/legal/privacy-policy
  • Google+: https://www.google.es/intl/es/policies/technologies/cookies/
  • Instagram: https://www.instagram.com/legal/cookies/

Do we update our Cookie Policy?

The period of conservation of the data obtained for the different purposes in the terms established in article 13.2 a) of the GDPR and in relation to the rest of the information required in the aforementioned article, is covered in our Privacy Policy.

The period of conservation of the data obtained for the different purposes in the terms established in article 13.2 a) of the GDPR and in relation to the rest of the information required in the aforementioned article, is covered in our Privacy Policy.