READY TO CAPTURE, MANAGE AND KEEP YOUR CLIENTS
Universia Teleservicio: a premium service where clients are at the centre of a results – focused strategy
1. PROACTIVITY
We work hand in hand with your company, Identifying objectives, looking for greater efficiency in communication with your clients.
2. PLANNING
We carry out a detailed plan of the campaigns, integrating all communication channels.
3. IMPLEMENTATION
Quality in the supervision of actions and readiness for unforeseen events in order to achieve greater efficiency in communication.
4. TESTING
At Universia Teleservicios, we analyse the quality of the telephone conversation to find the optimum version, one variable at a time.
5. RESULTS
Teams of experienced and highly trained operators to carry out a results based strategy.